Terms & Conditions

Introduction

Welcome to Citi Exchequers Bank. These Terms & Conditions govern your use of our website, mobile applications, and banking services. By accessing or using our services, you agree to be bound by these terms.

Last Updated: [Effective Date]

Account Terms

Eligibility

• You must be at least 18 years old to open an account
• You must provide accurate and complete information during the application process
• You must comply with all applicable laws and regulations
• We may ask for ID and proof of address per regulatory requirements (KYC/AML)

Account Access

• You are responsible for maintaining the confidentiality of your account credentials
• You must notify us immediately of any unauthorized access to your account
• We may suspend or terminate your account for security reasons
• You agree to our privacy policy regarding the collection and use of your information

Deposits and Withdrawals

• All deposits are subject to verification and may be held for a period of time
• Withdrawal limits may apply based on account type and verification level
• Fees may apply to certain transactions as outlined in our fee schedule
• We reserve the right to refuse any transaction for security or compliance reasons

Loan Terms

Loan Applications

• All loan applications are subject to credit approval
• We may require additional documentation to process your application
• Approval is not guaranteed and is based on creditworthiness
• Interest rates and terms are subject to change without notice

Loan Repayment

• You are responsible for making payments on time as specified in your loan agreement
• Late payments may result in fees and negative credit reporting
• We may report your payment history to credit bureaus
• Defaulting on your loan may result in collection activities and legal action

Loan Modifications

• We may modify loan terms with your consent
• We reserve the right to accelerate the loan in case of default
• Prepayment penalties may apply to certain loan products

Credit Card Terms

Card Usage

• You must use your card in accordance with the cardholder agreement
• Cards are for personal or business use only as specified during application
• You must report lost or stolen cards immediately
• Unauthorized use of the card is prohibited

Interest and Fees

• Interest rates are variable and subject to change
• Minimum payments must be made by the due date each month
• Late payment fees may apply for missed payments
• Cash advances may have different terms than regular purchases

Rewards Program

• Rewards are subject to program terms and conditions
• We reserve the right to modify or terminate rewards programs
• Rewards have expiration dates as specified in program rules

Online and Mobile Banking

• You must keep your login credentials secure and confidential
• We may limit the number of login attempts for security
• Transactions made through online banking are subject to verification
• We may suspend access for security or maintenance reasons
• You agree to our electronic communications policy

Security and Privacy

• We implement industry-standard security measures to protect your information
• You are responsible for maintaining security on your devices
• We may monitor accounts for suspicious activity
• Refer to our Privacy Policy for information on data handling

Limitation of Liability

• We are not liable for indirect, incidental, or consequential damages
• Our liability is limited to the amount of fees paid for services
• We are not responsible for third-party services or content
• We are not liable for delays caused by system maintenance or upgrades

Changes to Terms

• We may modify these terms at any time
• Changes will be posted on our website with an updated effective date
• Your continued use of services constitutes acceptance of modified terms
• We will notify you of material changes as required by law

Governing Law

These Terms & Conditions are governed by the laws of the State of New York and the United States of America. Any disputes arising from these terms will be resolved in the courts of New York.

Contact Information

If you have questions about these Terms & Conditions, please contact us:

By Mail:
Citi Exchequers Bank
Legal Department
150 Wall Street
New York, NY 10005
United States

By Phone:
+1 (212) 555 0100

By Email:
legal@citiexchequers.com