Account Options

Find Your Perfect Account

All accounts include access to our secure online and mobile banking platforms. Subject to credit assessment and eligibility requirements.

Banking Features

Why Choose Our Accounts

Digital banking interface

Digital Banking

Manage your accounts anytime, anywhere with our award-winning mobile app and online banking platform.

Bank branch interior

Branch Access

Visit any of our conveniently located branches for personalized service and face-to-face consultations.

Security lock

Advanced Security

Your financial security is our top priority with multi-layered protection and 24/7 monitoring.

Frequently Asked Questions

Account Information

  • What documents do I need to open an account?

    To open an account, you'll need to provide valid government-issued photo identification (driver's license or passport) and proof of address (utility bill, bank statement, etc.). For business accounts, additional documentation may be required.

  • How long does it take to open an account?

    Opening an account online typically takes 10-15 minutes. After submitting your application, you'll receive an immediate decision in most cases. Final approval and account activation may take 1-2 business days.

  • Are there monthly fees for these accounts?

    Our checking accounts have no monthly maintenance fees with direct deposit or maintaining a minimum balance. Savings accounts have no monthly fees. Business accounts may have service fees based on account features and transaction volume. Please refer to our Terms and Conditions for detailed fee schedules.

  • Can I manage my account online?

    Yes, all Citi Exchequers Bank accounts come with free access to our secure online banking platform and mobile app. You can check balances, transfer funds, pay bills, and more anytime, anywhere.

  • How do I deposit checks into my account?

    With our mobile banking app, you can deposit checks remotely using your smartphone's camera. Simply endorse the check, open the app, select "Deposit Check," and follow the prompts. Funds are typically available within 1-2 business days.

  • What should I do if I lose my debit card?

    If your debit card is lost or stolen, contact our 24/7 customer service immediately at +1 (212) 555 0100. You can also block your card instantly through our mobile app. We'll issue a replacement card and send it to your address on file.

Go To Top